Whether you use one of our native integrations or rely on our
webhooks to collect payments, you have the ability to
manually resend payments for collection when needed.To re-trigger the payment process through the user interface:
Access the “Invoices” section via the side menu;
Open the “Pending/Failed” tab;
Find the invoice for which you would like to collect payment;
Click the ellipsis icon on the right; and
Select “Resend for collection”.
In the “Pending/Failed” tab of the “Invoices” section, you can also
click “Resend for collection” in the upper right corner to re-trigger the
payment process for all invoices in the list.When a payment is resent for collection, an invoice.created or
invoice.add_on_added webhook is automatically sent, depending on the type of
invoice.In addition to this, if the default payment provider for the customer is
Stripe,
GoCardless or Adyen, Lago will automatically process
the payment through integration.It is also possible to trigger payment retries via the API
(learn more).
